collector - Anonymous employee ACE Cash Express Employee Review

1.0
Jun 2, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

benefits: 401k, insurance, and it stops there

Cons

everything but the pros. management has changed within the last 2 years the company as a whole is declining tremendously, constantly firing at the end of the fiscal year. no room for advancement if you work in collections, yearly raises are next to nothing, bonuses has declined, temps doesn't get a bonus, takes them over 6months to get hired on permanently. ever since ace was sued for 10 million for unfair, abusive, deceptive practices, morale has went down. run for the hills if you are called by ace for a job opportunity

Explore other reviews about ACE Cash Express

5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Meet great ppl. Leadership is awesome.

Cons

Can’t go outside for a break. Stuck inside the office for 10 hours.

avatar
ACE Cash Express Response
10mo
Thank you for your kind words! We’re happy to hear that you’ve had a positive experience with us. We strive to provide a supportive and rewarding work environment for our team members. We appreciate your dedication and contributions, and we’re glad to have you as part of our team. Wishing you continued success!
4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Always able to get hours, only a few people staffed so not a lot of office politics. Great pay and good benefits

Cons

Not much growth opportunity, and advancement would definitely require relocating if the opportunity ever came. Constant change in bonus and incentive requirements making it difficult to reach goals.

avatar
ACE Cash Express Response
1mo
Thank you for your feedback. We appreciate your role in our team's continued growth and success. We’re sorry the position didn't work out for you long-term, but we wish you all the best in the future.
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