Poor management, no room for growth, poor pay - Behavior Technician ACES ABA Employee Review

When you are interviewed, they say that you will get 15-25 hrs/week and after 6 months you can get full time, but at the end of the interview after they have offered you the job, they will inform you that full time hours are NEVER guaranteed. The truth is that it will take you 6 months just to get 2 or 3 clients and most employees don't work over 25hrs, EVER. They do NOT provide BCBA hours for graduate students. There are very few opportunities for growth within the company. The rules and regulations change frequently but they do not appropriately inform the staff of these changes. There is an aberrant lack of effective communication in every aspect. The training is geared towards passing the RBT exam, but it does not prepare BIs for their actual on-the-job duties. They do not pay for all of your travel, only between clients. I have had several clients that are 30 miles away with one-way travel times of up to an hour. Even if there is traffic on your route, and it takes an extra 15 minutes to get there, they only pay you what the "google maps expected travel time" is. HR is a disaster. They loose important documents, like RBT certificates. The system for tracking your work hours is often not accurate, and you have to make sure that your paycheck is accurate. They have a terrible history of not paying their employees. They are not loyal. Even if you have worked at the company for years, they will give hours to new hires instead of their consistent staff. They will give good cases (good meaning lots of consistent hours, such as working at the academy, early intervention cases or ALC) to new hires instead of loyal staff. Additionally, many BIs that have been working at ACES for years are still making the same rate as when they were hired $15/hr, while new hires are making $16.50-$17/hr. Other companies start at $20. ACES does NOT provide you with any toys/books/supplies and they do not pay you back for anything that you buy for your sessions. When you start at ACES, you are excited. After a few months to a year, everyone is cynical. We hate the company, like everyone that works there hates the company. We stay because we love our jobs and its really hard to come to terms with leaving your clients. The culture there is, ugh ACES, yay kids!