Pros
Once had culture that was about their employee's. Good data taking system.
Cons
High billable requirements Care more about opening offices and taking clients than actually providing the quality treatment they claim to. They take all clients even if they can't fulfill contracts and provide minimal hours over a full authorization period (6 months) if not more- rather than be ethical and send the client to another agency that can give them more hours. They provide horrible oversight of the RBT- Directors take on all RBT's pass them if when they don't actually pass the exam and don't even know when people quit and not take them off their credential. Company cares more about billable hours than their employee's and work you hard and make you feel bad for not being as productive as your peers. If you are salary and fail to meet you billable they will punish you by putting you on hourly. In addition, while I was forced to constantly change my schedule when clients cancelled they rarely ever hold parents accountable for cancelling. I'd rather make less and have a better work life balance. Which is why I left--- plus they tolerate bad staff and it brings the morale down.