Pros
There is now only one reason for working at ACI and that is the colleagues who are dedicated and hard working and very knowledgeable. However, these people do not know from one day to the next if they will have job irrespective of how good a job they do or how irreplaceable their knowledge is. Senior management run ACI not on facts, but off spreadsheets.
Cons
Senior management have taken an excellent company, that was like a family to work for and turned it into a company built on petty fiefdoms in which it's almost impossible to get cross departmental help. The phrase 'we are all one ACI' is an empty bell that senior management ring out at every opportunity, but the reality is the opposite. There is no longer any job security. There is no such thing as a job for life anymore, but it seems that at a whim of a bean-counter staff are let go irrespective of whether they are essential to the maintenance and support of the product. Staff cannot perform at their best if they do not know from one day to the next if they have a job to go to. They have heavily centralized everything back to the US and to low cost centres one of which has very little product knowledge or experience.