This is a decent job - Customer Service Representative ACI Worldwide Employee Review

Users say... "Great people to work with at least in my department and with the other EAs" "Work life balance is good and overall it’s good" "Work from home is allowed." "good benefits available such as insurance to buy and a 410K to put into" "good salary and allow telecommuting" 

Users say... "poor management, Micro monitoring bad management, bad management" "Frequent layoffs" "Senior management is clueless (look at review from VP on October, 2014) as far as managing people." "What were Cons for me: reorganization that was not as smooth as I hopped to be.. changing to many managers in one year.." "Their growth strategy is through acquisitions and with every acquisition their is organization realignment thus no job security"