Very focused on bottom line, not customers. Tough to be a customer facing emloyee - Regional Professional Services Manager ACI Worldwide Employee Review

3.0
Jan 10, 2013
Recommend
CEO approval
Business Outlook

Pros

International company with opportunity to travel and learn from customers and colleagues globally Good opportunities in South Africa

Cons

Ruthless culture from CEO down focused purely on bottom line which results in a sales team that are very target focused. Customers comes second to targets and the delivery staff bear the brunt. Very American culture, difficult to translate in South Africa

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5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good international communication team helpful

Cons

environment training ai pay corpation

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Relax environment, not a toxic experience for me

Cons

No real pathway towards career advancement for employees

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