1.0
Jan 29, 2013
Current employee, more than 1 year
New York, NY
Recommend
CEO approval
Business Outlook
Pros
Strong backlog, strong brand, loved unconditionally by the analysts. A large captive customer base that typically has no option but to renew contracts.
Cons
Reputation - customers don't like dealing with ACI. Quality is an issue. Sales roles are little more than a clerical / admin jobs. ACI does not pay out commissions. A backstabbing "throw people under the bus" culture strongly encouraged by the CEO who leads by example. Poor benefits offering on basic things like healthcare, critical illness cover etc