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ACS Technologies

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Technical Support Specialist - Technical Support Specialist ACS Technologies Employee Review

5.0
Mar 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Great work culture provided at the company

Cons

Difficult to change positions in support.

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ACS Technologies Response
5y
Thanks for the feedback! We are working on offering more career development opportunities for the call center, one in the next couple of weeks. While this program won't guarantee a move, it will give call center staff the opportunity to learn about and work in another area as well as learn skills that will be applicable to several different areas in the company that offer internal opportunities. Stay tuned for this opportunity, as well as other career development programs throughout the year. Please feel free to reach out to HR with any ideas, suggestions and feedback as well!

Explore other reviews about ACS Technologies

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work learned many new skills and enjoyed working on faith-based system.

Cons

It always seemed like resources were tight.

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance, 401K, remote/office flexibility. On site NP & Chiro.

Cons

Employee value has been steadily declining over the last 5 years. Sold to a private equity in December and had some major layoffs of central employees that had projects they were working on. Huge pressure on existing employees to pick up the pieces without any clear hand off. Resources are scarce and no clear understanding of goals.

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