Over-managed, under-performing. - Sr Vehicle condition inspector ACV Auctions Employee Review

1.0
Apr 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexibility of schedule, a digital wholesale marketplace is a good idea at it’s core. Even if execution is lacking. Incredibly hard to be fired. Local territory manager was operating at maybe 5% of their capacity and was employed over a year. All while actively telling other employees and customers that they weren’t doing anything.

Cons

Too many managers. Not enough planning on actual ways to change and do business on a daily basis. Corporate office does not like to be referred to as “corporate”, but be assured when you are in the field it’s all on you. Weekly company calls that are as long as they are useless, claiming that they are the best and doing fantastic, just don’t look at the stock price history since going public… During my time unethical and allegedly fraudulent activity was rampant, including curbing cars, shill bidding, and more. All while they claim to dealers that they will be treated with “trust and transparency”. Over the last year the turnover of the hard working and honest individuals leaving the company has skyrocketed.

Explore other reviews about ACV Auctions

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

A dedicated team in every department every section, every inch of this company. Someone can help you. Management is responsive and engaged. Tech support is out of this world in how much knowledge they have.

Cons

Weather mainly, cant control it.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Freedom to mostly self-manage, occasionally get to interact with cool people and take pictures of cars for a living. Lots of daily driving also meant nice mileage checks, but heavy wear on my car.

Cons

99.9% of the work is photographing junk heaps that belong in a scrap yard and being encouraged to market them in better condition than they actually are, then the inspector is punished for any post-sale issues. Manager was a control freak while simultaneously being almost entirely absent; I think I saw them in-person twice in the almost 2 years I worked there. Working in direct sunlight in extreme temperatures on blacktop with a phone that constantly overheats and most cars dont have working A/C on top of smelling like pure garbage.

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