Do NOT work here - Vehicle Condition Inspector ACV Auctions Employee Review

1.0
Sep 9, 2024
Recommend
CEO approval
Business Outlook

Pros

PTO and Benefits, I guess Work life balance - sometimes you're done by noon, or 2pm, or 5pm. But still paid for the day

Cons

Everything else. Literally. If you're a VCI you're the bottom of the barrel, they start you out at $18.50 + commission ($10 per car sold, lose that $10 if you get arbed), cap out at $21.50 + commission. This company likes to pride themselves on "team", "growth", "communication". This company is atrocious at every one of them. They love to tell you that you can grow within the company, when you can't. I've been trying to apply to new positions for quite some time and they don't get back to you. You'll get a screen call from the recruiter and then after that they forget about you, and if you are lucky enough to get the interview, they always hire something "with more experience" even after them telling you that position is usually where VCI's go to. If you're a VCI, there is no team. The only team is your direct co-workers, and that's even iffy. You have a manager (TM/Territory Manager) who gives you your schedule every day, however, they only look out for themselves. We (VCIs) get our big money from selling cars that we write, not just inspecting. The TMs get paid on both and get bonuses on both, so the more terrible dealers they send you to with a 50% or under sell through percentage is a waste a time for us VCIs, whereas they don't care because they need a quota to hit to get their bonus. You could write cars all month long at terrible spots and sell 70 cars, yet they get slapped with a big bonus and won't care about your bonus.

Explore other reviews about ACV Auctions

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

A dedicated team in every department every section, every inch of this company. Someone can help you. Management is responsive and engaged. Tech support is out of this world in how much knowledge they have.

Cons

Weather mainly, cant control it.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Freedom to mostly self-manage, occasionally get to interact with cool people and take pictures of cars for a living. Lots of daily driving also meant nice mileage checks, but heavy wear on my car.

Cons

99.9% of the work is photographing junk heaps that belong in a scrap yard and being encouraged to market them in better condition than they actually are, then the inspector is punished for any post-sale issues. Manager was a control freak while simultaneously being almost entirely absent; I think I saw them in-person twice in the almost 2 years I worked there. Working in direct sunlight in extreme temperatures on blacktop with a phone that constantly overheats and most cars dont have working A/C on top of smelling like pure garbage.

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