Favortism and Chaos - District Manager ADP Employee Review

2.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Gorgeous modern campus, fun environment, young workforce, fun events for staff, diversity initiatives, ping-pong table in rec room, 401K and mediocre health benefits. Compensation is "Fair" but not great. (40K + commish to start which is allright, however it'll be a while until you get to earn serious comm. pay.)

Cons

~Confusing comp plan with different "percentages" for each product. Plus the "splits" can get ridiculous (Oh, I talked to them once 3 weeks ago, I demand 25% of your sale!) ~The Salesforce database is woefully out-of-date and NEVER maintained or updated. Instead of "leads" you are told to just hammer the Salesforce database of existing clients to upsell, and literally EVERYONE ELSE in the entire company is doing the same thing. So these poor people get 10 calls from ADP per week (minimum!) Several times I called a "client" to find out "we dropped you guys 5 years ago" or I would ask for "Fred" and get "Im Fred's son, he died in 2015..." More often I got screamed at for being the "10th person from ADP to call me this week! And its only Tuesday!" The worst part is that you will get "Assigned" to a product group and be assigned a district, and if that district has poor salespeople, you get ZERO leads and YOUR performance suffers terribly, and then YOU are blamed for your manager assigning you a terrible region or not enforcing their requirement to process that sale through YOU (they call this "assigned partners"). I had 3 regions, of which 1 was actually decent. One was poor, and one absolutely ignored me and sent leads to their preferred partner rather than me, their assigned partner (this was a violation of the rules, but it happened repeatedly). If the salesperson "likes" someone else who sells your product, they WILL give the lead to that person even though they are required to route the lead to you. But there are several ways to get around that. Then everyone fights for "their cut" of the profit. Its really the Wild West in that regard with many people trying to get a "cut" of your sale. ~Favortism/cliques - Sadly, this enforces a "clique" culture and if you aren't part of the cool crowd, you'll get less opportunity. This also favors tenured employees and newhires don't get nearly the same opportunity to succeed. (Not all products are like this, if you can, sell RUN or an insurance product, those are the BEST opportunities) ~ Another real problem is internal chaos. Implementation and customer service are absolute disasters and deal with foreign-based technicians who are slow and seldom respond to emails until the client (YOUR client) is SO mad they are ready to bail on the whole project and go with your competitor. THEN, they finally might reach out to start the implementation process. And heaven help a client if they need customer service. Call the 800 number and sit on hold for long periods. They will call you (their salesperson) and expect service because of all the times they called and got stuck on hold. If you are 22 and need a "first office job" you'll probably have a good time here and get some valuable experience and resume bling. The on-campus gym is nice and the energy is young and vital. If you are over 30 and want a SERIOUS sales opportunity to make 6-figures, look elsewhere. Too many shenanigans and chaos, and MASSIVE pressure to hit quota right out of the gates. Which, if you sell a product that takes 12 weeks to implement due to the aformentioned inefficiency of tech departments, and you end up giving away 75% of every sale in "splits", is dang near impossible for less-tenured employees.... leading to a few long-tenured people making all the money, and a revolving door of 1-2 year employees failing out.

Explore other reviews about ADP

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees can dress in normal day to day clothing as long as it is tactful, events all month on-site such as the Farmers market . Hybrid work schedule: 3 days in office and 2 days remote Self-service coffee and cappuccino bat and beautiful break and recharge rooms.

Cons

None at all. I love my job.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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