Great culture and a great place to work - Inside Sales ADP Employee Review

5.0
Feb 21, 2019
Recommend
CEO approval
Business Outlook

Pros

I came onto the inside sales team after a nightmare sales experience at a different company and initially I was unsure what to expect with ADP. I couldn't be happier with my experience so far. I had a good interview experience with honest expectations set for me by the managers interviewing me. I also had a chance to talk to some of the sales team and hear about their experiences during the interview process. Fast forward, the on-boarding and training has been great. They set me up with a mentor and everyone is super willing and able to help out whenever needed. I'm new to the area and this has also been a great way for me to make new friends. The culture is fantastic and I honestly couldn't ask for a better place to work at this point in my life.

Cons

Some of the training is online and very tedious. BUT it is thorough and you'll know the processes and have a lot of reference points for working in the future.

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ADP Response
7y
Thank you for the fantastic review and sharing your ADP experience with us on Glassdoor! #workhappy

Explore other reviews about ADP

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazingly supportive work culture at all levels. Plenty of opportunities for career growth. You’re always surrounded by brilliant interesting people who are fun to work with. Employees are treated with respect and trust.

Cons

Highly complex organization operating out of 100s of different applications with thousands of employees worldwide. It’s an incredibly difficult organization to navigate within. Also Numerous internal quality checks and some legacy systems can make certain tasks seem unnecessarily cumbersome.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
1mo
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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