Very numbers driven, senior management out of touch - Implementation Manager ADP Employee Review

3.0
Feb 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good opportunities to increase pay by gaining certifications, good job stability, company deals very fairly with layoffs and is highly ethical.

Cons

Company has become increasingly bureaucratic and focused exclusively on the bottom line. Their internal consulting group has completely redesigned processes, procedures and systems in ways that went against customer preferences as well as internal employee feedback. Decisions are made in a top down fashion totally divorced from what is needed at the front lines- in fact some decisions are actually a hindrance, but any resulting difficulties are blamed on the employees, not the policies. Rising up the corporate ladder means agreeing (or pretending to agree) with everything that comes down the pike and trying to spin it positively, no matter how detrimental it might actually be...ADP is becoming an organization of "Yes-People."

Explore other reviews about ADP

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job and learned a lot

Cons

Work life balance/ lot of hours

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

See reviews by: Helpful|Rating|Date|All