Great until it becomes toxic - Sales Executive ADP Employee Review

1.0
Feb 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Great ramp period pay, lifestyle benefits package, pay is more than the industry average.

Cons

After 6 months you realize how toxic this place is and deals are very, very hard to come by. Management is extremely unsupportive and pushes every suggestion/request back to you to resolve. Expect to split 50% or more of your deal with someone else oh and...forget about protected accounts. The other teams literally steal your accounts or calls into them and gets a cut. The commission is minimal until you get close to 100% of quota. (like 4k on a 275k oppty) No structure. You're sent out of product training with no direction, templates, etc.. except a mentor who gets 50% of your commission for 6 months and barely helps you. Your book of business is primarily termed customers (60%) accounts are not vetted for closure or company size and they have been called on repeatedly for years. Benefits are waay more expensive then other orgs. Your constantly watched via Webex Teams and expected to constantly be on. Your internal partners are difficult and rude, you are talked down to and you have no support. Your manager will most likely be nothing but critical and not have your back in any way shape or form. Honestly, I regret accepting this job, it's one of the worst I have ever had. I would go to HR if that wouldn't mean retaliation. Yes..it is that bad.

Explore other reviews about ADP

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance continued education opportunity

Cons

segmented internal departments some unreasonable client escalations

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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