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      ADT

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      ADT reviews

      Not what I had hoped for - Sales Associate ADT Employee Review

      1.0
      Jan 12, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training program. Nice benefits

      Cons

      I was optimistic with the training and have been in sales for several decades, but the reality was not as credible as they wanted you to believe. Plus, it’s not truly inbound sales. They have another whole team of outbound which were transferring you calls that were crazy. a lot of times that people didn’t even know why they were on the phone that doesn’t make it very salable. Dreaded going to work, That’s no way to live.

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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