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      ADT

      Engaged Employer

      ADT reviews

      Call center and sales job - Inside Sales Representative ADT Employee Review

      3.0
      Jan 20, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are doing well the pay with commission is good for an entry level position. Managers and coworkers are helpful and encouraging.

      Cons

      Taking calls for 8 hours with few breaks. Having to sell 50% of your calls. Schedules are not 9-5 and require every Saturday or every Sunday

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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