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      ADT

      Engaged Employer

      ADT reviews

      Stable company with strong learning opportunities, but high workload - Sr. Billing Analyst ADT Employee Review

      2.0
      Jan 29, 2026
      Sr. billing analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great exposure to complex billing processes, large national accounts, and multiple systems. Strong opportunity to build analytical and reconciliation skills. Team members are knowledgeable and collaborative, and the role provides job stability.

      Cons

      High workload and frequent reassignments without additional support can lead to burnout. Expectations continue to increase while resources and compensation do not always keep pace. Limited flexibility and growth opportunities over time.

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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