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      ADT

      Engaged Employer

      ADT reviews

      Supportive culture but limited growth opportunities - Technical Support ADT Employee Review

      3.0
      Apr 14, 2026
      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      culture, experience, some management is helpful

      Cons

      sales heavy, KPI constantly changing , not allowing growth opportunities

      avatar
      ADT Response
      2mo
      Thank you for taking the time to share your experience as a Technical Support team member in Dallas. We are glad to hear you enjoy the company culture, your leadership team, and appreciate you sharing feedback regarding career growth. ADT is committed to helping employees grow their careers. From our “New to Leadership” program and mentorship opportunities to our tuition reimbursement program, we offer a variety of resources to support professional development. We encourage every employee to have quarterly conversations with their manager about performance and development, taking shared ownership of their career journey. Your growth matters, and we’re here to provide the tools and support to help you succeed.

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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