Great team culture but poor lead sourcing strategy - Home Health Inside Sales ADT Employee Review

3.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

-Excellent team culture -Good benefits -Work from home

Cons

-Poor lead sourcing strategy from upper management

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ADT Response
1w
Thank you for sharing your experience as part of the Health team in Boca Raton, Florida. We’re glad to hear you valued the team environment, collaboration, and benefits. We appreciate the time you spent at ADT.

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5.0
Mar 24, 2026
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Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
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Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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