A Poorly Run Workplace Environment With No Business Acumen - Manager ADT Employee Review

1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The ONLY “Pro” that I can say is that the few employees that I had extensive training with were not only great teammates, we created a special bond that still and will always exist beyond the company. I value relationships.

Cons

Too many to say so I’ll keep it brief…the weekday hours you work, the weekend and holiday hours, make it difficult to have a work-life balance especially for those with children and significant others….it’s not healthy. When employees make minimal hourly wages they rely on their commission. When their pay period ends on a Saturday after two great weeks, the commission can still reduce significantly up to four days after that pay period….doesn’t make sense. And there is no exact clarification on how this happens. This causes great employees to quit which is one of the major reasons for the company’s high turnover rate. Non business related, you have minimal time to use the restroom or take an important phone call if you work in the office compared to those that work remotely. Those are just a few items that result in employee dissatisfaction and on-going new hire training courses due to the high turnover.

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5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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