Residential Sales Representative - Residential Sales Representative ADT Employee Review

3.0
Jul 20, 2016
Recommend
CEO approval
Business Outlook

Pros

For me, it's a good job. I love meeting with people and learning their stories. I put together plans that solve their needs. There is opportunity make make money, if you're motivated.

Cons

Goal is 50% close rate, 16 total units, 6 self generated units. That would require 20 company appointments but we only get 2-8 per month. There's plenty of documentation (Salesforce & Runzheimer) that proves we work 60+/hrs but we have to put 40/hrs on time card. Ridiculous telemarketing requirement without providing enough phone numbers per rep.

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5.0
Mar 24, 2026
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Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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