Horrible - Anonymous employee ADT Employee Review

2.0
Jan 2, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros was making new friends and working with great people who cared about you. Some of the team managers really knew how to have fun at work and not just make it all about work work work and have us extremely miserable.

Cons

The HR coordinator is extremely rude does not care about you and other employees. You have some agents who are "favorites" and get to do whatever they want when they want and not have to pay any of it. Also have strict rules that you have to follow or they are quick to right you up and fire you. Always too many changes that occur back to back don't give you enough time to adjust to anything and if you have family issues, schedule conflicts, or school this is not the place to be! They do not work with you in any way to help you by no means!! I was out on leave after having a baby and while I was out they did yearly reviews and raises did I get one nope and I was pissed I had been there for 3 and a half years for them to treat me like that. I will never ever go back to that company nor recommend it to anyone.

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ADT Response
9y
We're sorry to hear of your experience. Our ADT employees are very valuable to us, and we're always looking to make improvements as a company and as an employer. If you wish to provide us with additional information regarding your concerns please send us an email at recruiting@adt.com with your name/location and problem description. Thank you.

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Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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