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      ADT

      Engaged Employer

      ADT reviews

      Was great until last 6 months - Anonymous employee ADT Employee Review

      2.0
      Oct 29, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Frontline managers and Unit Managers are supportive and work hard to keep employees happy while protecting customers. Decent benefits

      Cons

      Executives, VP, and Analytics are making decisions that sacrifice the customers that frontline personnel and their managers have worked so hard to save. Poor IT team and App support is horrible. They are driving the company in the ground. Very heartbreaking for those who have invested 5-25 years into the company. Company is losing employees and customers l8ke never before.

      Explore other reviews about ADT

      5.0
      Jul 5, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities for appointments to see

      Cons

      travel around the entire state

      4.0
      Jul 14, 2026
      Emergency dispatch operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

      Cons

      you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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