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      ADT

      Engaged Employer

      ADT reviews

      Needs better management - Customer Care Representative ADT Employee Review

      3.0
      Aug 28, 2012
      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers career opportunities and good benefits

      Cons

      needs better training and upper level management. company constantly purchases from other alarm companies but never knows how to handle what they have taken on..

      Explore other reviews about ADT

      5.0
      Jul 5, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities for appointments to see

      Cons

      travel around the entire state

      4.0
      Jul 14, 2026
      Emergency dispatch operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

      Cons

      you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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