ADT kind of sucks - Sales ADT Employee Review

3.0
Mar 6, 2018
Recommend
CEO approval
Business Outlook

Pros

They have good benefits and that's about it.

Cons

They have horrible tech service most times. Management is nonexistent most times. Your commission can be gone by a bad technician. Not much help from management at all.

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ADT Response
8y
Thank you for leaving an honest review about ADT's management. We strive to provide our employees with an environment where they feel heard. If you would be interested in providing us more information related to your concern, please email Glassdoor@ADT.com with your name/location and a description of your concern. We would like to try and be of further assistance.

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CEO approval
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Pros

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Cons

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5.0
Jun 18, 2026
Recommend
CEO approval
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Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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