Screw The Customers...Wheres my bonus?? - Technician ADT Employee Review

2.0
Nov 15, 2012
Recommend
CEO approval
Business Outlook

Pros

good benefits, 401k matched by company, no complaints.

Cons

No paid sick time until 5 years on the job. if your sick you have to use vacation time. Management has no clue. National dispatch is a joke. non supportive managers on solving customer issues. Too many bean counters worried about decimals and reports instead of satisfying customers. 45% of the company's business are installed by dealers with no oversight and could care less about a quality install in which theyre only responsible for 30 days anyway.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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