Do Not Work Here. - Sales Representative ADT Employee Review

1.0
Oct 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Some of the co-workers are nice to work with and get to know.

Cons

You are commission-only. They still demand you come into the office even while you are commission-only. If you do not generate 4 SGL's (Self-Generated Leads) per month, they will no longer provide appointments for you, and then you make no money, then they can let you go. Also, you are competing against Individual outside Contractors who sell the same product that corporate does. Except they can give more away for FREE and they get paid way more. E.g. a basic system from corporate may cost a customer $50-$99 (Wireless, 2 doors, 1 motion, 1 keypad, 1 remote) and the sales person can make $50-$75 commission; while with a Vendor it can be FREE-$99 (Wireless, 2 doors, 2 motions, 1 keypad... or they can work with the customer and rearrange the number of products) and the sales person will make $550+!!! Although vendors do not receive leads, you are competing with 'free' and more commission, and if you aren't getting your 4 sgl minimum per month you will not get leads with corporate either. Do not work with ADT at all, not even with vendors. Horrible company.

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Pros

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Cons

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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