Poor training, Poor Management, unresponsive to requests for help, not willing to come into the 21st Century. - Small Business Sales Representative ADT Employee Review

1.0
Oct 29, 2013
Recommend
CEO approval
Business Outlook

Pros

There really weren't many good things in my 7 months there.

Cons

No help for new sales reps, a manager who would tell me to ask other sales reps how to fill out paperwork, pricing that was not competitive in the market and an area manager who wouldn't respond to requests for additional help.

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5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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