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      ADT

      Engaged Employer

      ADT reviews

      Overall good place to work - Residnetial Specialist ADT Employee Review

      3.0
      Aug 4, 2010
      Residnetial specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation was great when I started there Good home/work balance Great support and education Opportunity is there for those willing to put in the time and effort

      Cons

      Pay plan changes every year, and over 5 yrs, got progressively worse for the sales staff Too much micro-management, cut out all the excess and let your sales people sell, then compensate them fairly. It's a shame when a sales person in the top 5% nationally is barely making 6 figures. Vacation plan for sales team is a joke. Extremely wasteful in terms of amount of paperwork (inside joke is that ADT stands for Another Dead Tree because of all the paperwork) and sheer volume of unnecessary materials they churn out every year.

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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