Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ADT

      Engaged Employer

      ADT reviews

      Awesome Place to Work - Customer Service Agent ADT Employee Review

      5.0
      Feb 18, 2022
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, competitive pay, benefits, work life balance, team environment, available overtime

      Cons

      None at the present time

      avatar
      ADT Response
      4y
      At ADT, we believe every deserves to feel safe. It’s great to hear you've had such a positive experience working as a Customer Service Agent. Thank you for being a part of the ADT family and for helping fulfill our mission of helping save lives for a living.

      Explore other reviews about ADT

      5.0
      Jul 5, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities for appointments to see

      Cons

      travel around the entire state

      4.0
      Jul 14, 2026
      Emergency dispatch operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

      Cons

      you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

      See reviews by: Helpful|Rating|Date|All
      Related searches: ADT jobs | ADT salaries | ADT benefits | ADT interviews
      ADT reviewsADT Customer Service Agent reviewsADT review