Stay away - Installer ADT Employee Review

2.0
Jun 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Great co workers, good bosses work is not hard.

Cons

The suits in the glass tower down in corporate have no idea how to run a company in my opinion. They were not and did not prepare for the split from Tyco for one. Two the systems they use are outdated and should have been updated YEARS ago before the split even happened. The company says is focus is on the customer but it's true focus is on the bottom line. Yes they have to answer to shareholders now but I still believe that they have no idea what their business model is or how to run the company. The level of micromanaging is absolutely ridiculous and utterly ABSURD! As an installer for the company I find that it is ridiculous that an ALARM company runs out of stock of the necessary equipment in our office on a WEEKLY basis! They are more focused on where we are and what forms we have to fill out and procedures to follow than letting us do our job correctly.

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Mar 24, 2026
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CEO approval
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Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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