Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ADT

      Engaged Employer

      ADT reviews

      I would never recommend anyone to this job - Customer Support Representative ADT Employee Review

      1.0
      Aug 17, 2023
      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always overtime, work from home

      Cons

      They will overwork you, never train you on the new programs, will talk down to you when you ask for help, you will get write ups for there system failing, pay increase is horrible, no holiday pay ohh never mind they give you a 10$ coupon for a ham, your excepted to do mandatory over time, no unpayed time off.

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

      See reviews by: Helpful|Rating|Date|All
      Related searches: ADT jobs | ADT salaries | ADT benefits | ADT interviews
      ADT reviewsADT Customer Support Representative reviewsADT review