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      ADT

      Engaged Employer

      ADT reviews

      Do not work here - Regional Support Specialist ADT Employee Review

      1.0
      Sep 8, 2023
      Regional support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with are awesome (not including management) The job USED to be somewhat enjoyable

      Cons

      Management cares about no one. Communication is non existent Pay is horrible You are truly just a number Only thing they care about is getting money Company doesn't care about customers after install has ben completed. No trust with employees working remote Metrics are unrealistic Quantity work over quality A lot of unhappy employees who want to leave Constant turnover due to management Sketchy decisions made on the daily by managers Work is unfulfilling more often then not.

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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