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      ADT

      Engaged Employer

      ADT reviews

      Area Sales Manager - ASM (Area Sales Manager) ADT Employee Review

      2.0
      Jan 19, 2016
      Asm (area sales manager)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Name recognition is huge with ADT. Customers are familiar with the branding. Home automation with PULSE and NEST products has improved.

      Cons

      Marketing consistently misses on appointments per rep commitment. Sales rep training process lacks structure and managers aren't disciplined enough to be able to manage the new reps as well as tenured reps. Reps and technicians work evenings/weekends but management is hard to get ahold of during these times. Commission structure for reps is behind the times. It is a straight commission role with no base so many of the reps are not experienced reps. Technicians are hourly so many "sit" on the job and milk the clock

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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