Quiet firing - Solutions Advisor ADT Employee Review

2.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Used to be a good job with work life balance and with work ethic you could make a decent living

Cons

The company is clearly taking steps to make this role nearly impossible to survive, company appointments have disappeared with no replacement and no change in pay structure (commission only) experienced guys are falling off left and right and there in a panic sale like attitude towards hiring, literally anyone with a car they will hire. They don't last 2 months and the viscous cycle continues. Office morale is depressing. Company has shifted outside sales to having installers sell now. Shady practices are happening internally like equipment being installed customers don't need or are unaware of what they are being charged, information like this gets passed to management and swept under the rug. In conclusion the ship is sinking to prop up metrics to appease shareholders while the company is actually crumbling, Customers can't wait to get away from ADT

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5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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