Pros
There really aren't any from a Practice Manager role perspective.
Cons
The job underpays (the pay for this company is only good in licensed states), but the company will tell you that you get bonuses based off store performance. The store I'm in constantly turns out numbers and hits KPIs and my pay doesn't change (there is the store data to prove it). The opticians (again, not licensed) make more than managers do. There is no work-life balance. Upper management has told all PMs that 40 is the minimum they should expect to work, but we only get paid for 40 because its a salaried position. Vacation time, sick days, and days off mean nothing, they will continue to contact you outside your business hours or expect you to take calls/meetings on your own time. You only get 10 PTO days so if you or your child gets sick, forget taking a vacation. The micro-managing is insane, as a PM, I'm not actually a PM but more of a babysitter to just keep the store in order. PMs cannot execute any real decisions without consulting with DMs or HR first. Oh, one of the best parts is much like all other corporate positions, you'll get an annual review, but they don't tie merit increases with the annual review. You could put in a lot of effort and hard work for the company and have the numbers and "review" to show it but there's no actual raise associated with it, however, if you're under performing, they will fast track you out. Prior to doing merit increases, the company at the beginning of the year will boast about how great the previous year was but then give you a silly raise that really only ends up being more taxes and you never see revenue from it and it won't cover the cost of living increases or inflation. If you let them, they will take advantage of you in every way possible. Every one of your inventory dates will be scheduled the day before or after a holiday so don't plan personal time around holidays. None of the benefits are worth working here, heath plans are expensive and have little coverage. This company tries to hard to mold itself around Luxottica's business model but gives none of the benefits that Luxottica has. Finally, no matter how abusive, degrading, rude, and hostile your customers treat you, you are still expected to accommodate them. This location is in a very unsafe neighborhood they have done absolutely nothing to ensure my or my team's safety.
