Terrible upper management ruining the company - Optician AEG Vision Employee Review

2.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers inside of the practice, doctors and patients make the day to day work pleasant.

Cons

Company claims to be people first and they are the exact opposite. All they care about is sales, and making numbers look as good as they can so they can sell the company off to another private equity or insurance company for as much money as they can. Upper management has been pulled from places like LensCrafters, MyEyeDr, and Visionworks and is turning us into a carbon copy of those companies. We are losing our identity and individuality which is what made most of the practices AEG purchased so successful. Upper management plays favorites and is only critical of the employees who don't agree with their every word. Managers are expected to be reachable 24/7, the amount of communication that is required to be a manager is obscene you would think you were running a fortune 500 company. Texts, phone calls, emails, a Whatsapp group message and weekly manager Microsoft team calls. And only upper management is offered a cell phone reimbursement. This company employees a large amount of female employees and offers absolutely no maternity leave which is an absolute embarrassment. I would strongly suggest anyone interested in working here to explore other options.

Explore other reviews about AEG Vision

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Tons of career development opportunities, great work life balance, respectable benefit options, decent pay, fantastic culture

Cons

Growing company means things change frequently. (Doesn't bother me but some people hate it)

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AEG Vision Response
3w
Thank you for your feedback! We are so happy that you're experience with AEG is positive. It is important for us to continually improve our Employee & Patient Experience. Please don't hesitate to reach out if you have any further feedback at recruiting@aegvision.com.
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great group of people to work with, both coworkers and doctors.None of which came from AEG vision, they came with the acquired office

Cons

Promises made but never kept.Lack of training on all levels. Too much red tape when trying to solve problems. New England managment team is some of the worst in the company. Driving out most staff. Company is unable to recruit and retain tenured and qualified professionals. Only able to hire new grads and inexperienced staff. Disrespect all around. Lab is horrendous. Inferior quality products at laughable prices. The lab really cant deliver on anything. The optician spends endless time wasted on remaking jobs over and over. Then managment reprimands then for remake rates as if we had any control. In this company the bottom performers get rewarded and promoted and the dedicated and hard working are treated as invisible. Almost as invisable as the merit increases. I would never recommend this is a place to work. I would never send my family or friends to do business here.RUN. PE is ruining another healthcare industry.

1
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AEG Vision Response
3w
We understand that your recent experience with AEG Vision did not meet your expectations, and for that, we sincerely apologize. We are committed to providing the best possible experience for our associates and patients, and we take all feedback seriously. If you wish to share further feedback please email us at recruiting@aegvision.com
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