Customer Advocate - Customer Advocate AEP Energy Employee Review

Great place to work! So much material on the yard and learned something new everyday.

Not much room to move into full time employment.

The lower management is good except when "yes people" are hired. Team is great, always ready to help each other to complete what needs done. Other teams are good however often their management are very insulting.

Under paid and over worked They will say you're like family and then drop you the moment without question and without cause. They do not live up to their values. They will promise things they don't follow through on. Management hires "yes men/women" for leadership roles. Management will often tell you what you think is wrong...and basically say you're stupid for bringing it up. Upper Management will knowingly hire less qualified leaders to save a buck. They'll expect you to work more and if you're hourly you will not be approved for overtime without having to write a dissertation first...and it will probably be denied. Good luck with your deadlines. Training is haphazard at best, (mainly because they don't use people with training skills, just people that are the closest friends of management)