Pros
10% shift differential working nights OT whenever you want it
Cons
They do not train their employees on the accounts they support They hire and retain non-technical employees for technical positions They routinely cover up gaps in coverage, training, and other issues from their clients They rarely promote internally, instead having supervisory staff selected from people unfamiliar with processes (thereby extenuating the already rampant problem of lack of insight into account measures CEO is out of touch with reality, stating that "going back to the office is our reward for getting through Covid;" likely has no idea how his business is being run The Managed Services team is run so poorly that several locations had to shutter its doors because the disorganized structure of the team led to a mass exodus after a company buyout