3.0
Aug 23, 2023
Current employee, less than 1 year
Ohio, IL
Recommend
CEO approval
Business Outlook
Pros
-easily negotiated pay -benefits are great -sign on bonus -was able to use my PTO immediately -helpful co-workers -mostly everyone is very nice and easy to work with
Cons
-micromanaged -phones being #1 priority -off shore team creating further issues with end user (customer) -not enough agents on the lines that need them -feel kind of rushed when working on projects and other things outside of calls -lack of communication -transition process from contractor to full time was a total nightmare -kinda shady how they work with contractors