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      AHEAD

      Engaged Employer

      AHEAD reviews

      WORST - Help Desk Analyst AHEAD Employee Review

      1.0
      Apr 5, 2024
      Help desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job was fully remote.

      Cons

      According to the employee handbook, my company offered "unlimited PTO," but later enforced a limited PTO policy, citing a verbal agreement made in a meeting. However, both the contract and handbook clearly stated unlimited PTO. When I requested to use my PTO for a pre-scheduled vacation, it was initially approved, but then denied only two business days before my departure. Subsequently, my employer fired me, claiming that I abandoned my job.

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      5.0
      Jul 1, 2026
      Associate technical consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, people, culture

      Cons

      More implementation consulting than strategy. Pay could be better.

      5.0
      Jun 11, 2026
      Marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Going from a toxic employer to AHEAD has been the best change for my happiness. Everyone at AHEAD is motivated, positive, and willing to help each other. I no longer dread logging into work, and even enjoy the days where I have to work a bit longer or go the extra mile, because I know it will be appreciated and I can take the time I need in return. Having unlimited PTO you don't get shamed for using is amazing. I've been supported in my efforts and have a lot of autonomy without micromanagement, which is a great feeling. Upper management really trusts you and trusts in the hire.

      Cons

      While being in a high-growth company is exciting, it can also be exhausting. Sometimes you need the "rocket ship" to take a beat, but there is no real lull. More company-wide time off would be helpful so that you can get a break where you don't come back to 50+ emails per day. The only other downside is that due to the fabulous employee retention, people stay in their roles for a looong long time. There are not a lot of opportunities for upward mobility as a result, from what I have seen thus far.

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