A Relic Stuck in a Cycle of Reorgs and Burnout - Product Engineer AIG Employee Review

1.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits package is standard for a company of this size, and the 401(k) match is ok,

Cons

The "Reorg" of the Month: AIG seems to be in a state of perpetual identity crisis. With the 2026 CEO transition pressure to improve the stock price, the leadership is constantly "restructuring." In reality, this just means your manager changes every six months, your project gets canceled, and you’re back to square one with no clear direction. H1-B Sweatshop Mentality: The company has shifted toward a labor model that feels more like a sweatshop than a Fortune 500 firm. There is a heavy reliance on visa-dependent staffing, which leadership exploits to enforce a culture of silence and overwork. Because many employees feel they cannot push back without risking their status, it creates a race to the bottom for everyone else. People are seen as a number with the specific output they are delivering tracked on a weekly basis Exclusionary Management Culture: There is a palpable disconnect between the domestic workforce and a specific, insular management clique that has taken over many departments. If you aren't part of the "in-group"—specifically those recently immigrated from southern India, you are treated with a staggering lack of decency and professional respect. Your expertise is ignored, and you are often treated as a secondary citizen in your own office. Innovation Goes to Die Here: For a company that talks a big game about "AI-First" initiatives, the daily reality is dreadfully boring. It is a bureaucratic nightmare where any hint of innovation is smothered by red tape and "traditional" insurance mindsets. It’s not a place for builders; it’s a place for paper-pushers. Zero Work-Life Balance: Expect to be online. If you aren't responding to "urgent" pings at 9:00 PM on a Tuesday or logging in on Saturday and Sunday to fix self-inflicted management "fire drills," you are viewed as not being a "team player."

Explore other reviews about AIG

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The 401(k) matching contribution is excellent.

Cons

Commuting to New York City four days per week. The schedule does not allow for remote work.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

See reviews by: Helpful|Rating|Date|All