Horrible Corporate Culture - Anonymous employee AIG Employee Review

2.0
Aug 25, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good PTO. If your workload is too much, you may not be able to enjoy your time off. 401k is on par but benefits keep decreasing. Focus on flexibility. (Depends on Manager) Ability to work flexible hours and work remotely.

Cons

No stability. Senior Management talks about waves of cuts that will continue. Focus is on expenses and employees are the largest expense. As AIG continues to lose business they will need to continue to focus on expenses to keep the expense ratio in line. No focus on employees. All focus is on stock holders and activists. Opportunities for advancement is extremely limited as middle management continues to be removed. AIG says advancement is in the form of a lateral move which can be true but it will not increase your income. Good luck with getting support on career development. No meaningful talks about what you want to do in your career. No pay increases. Negotiate a high salary when coming in because opportunities for increases are limited. STI is easily manipulated. This goes back to company performance. Since payroll is a major expense, the STI (bonus) can be adjusted to support a certain profit level according to goals. You will not know until the end of the year on the performance. They will say this is part of your total income package so beware of salary compared to STI. STIs are not a guarantee. No loyalty. The longer you are with the company, the more nervous you should be. CEO has said they do not want/expect their employees to be there long term. There is not trust in Senior Management. Most are "yes men/women" and that is how they survive. High turnover. A lot of talent on all levels have left. Management avoids this topic with employees but it is noticeable.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The 401(k) matching contribution is excellent.

Cons

Commuting to New York City four days per week. The schedule does not allow for remote work.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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