Awful, awful domestic and international management - Anonymous employee AIG Employee Review

1.0
Mar 20, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home.

Cons

1) No action taken against you is based on work merit. 2) Management is extremely poor and unbiased in many of their managerial decisions. Several of the managers have been with the company a very long time and refuse to change, so they should probably be replaced. But no one looks at management's performance only their salaries when it is time to reduce staff. 3) If you EVER have any sort of problem with ANYTHING it is best you keep it to yourself, management will target you for ANY issue or concern you bring to them, no matter what the issue is. And other employees and consultants CANNOT BE TRUSTED keep your complaints to yourself. 4) Lake of cohesiveness amongst teams/coworkers or anyone else that works within the same business unit.- This is not enforced from an executive level team so it is not enforced anywhere else within the company. 5) Cannot trust or accurately train new team members/co-workers for fear of being replaced by that person because management is so sneaky and underhanded. Nor can you share work for the same reason.-- this is known or felt throughout the entire company by MANY employees. 6) Incentives, bonuses, is not based on your work merit or job performance but more on your likeability with management. You could be dumb as a rock and your work output erroneous and low level with very little effort and concern for a job well done and management will worship the ground you walk on with incentives, raises, bonuses, comfort in knowing your role is secure. it's is almost as if management is jealous or hateful of you if you take pride in your work and give 110%--but at the end of the day no one cares how good or great your work is only how much your are liked. 7) Work Morale is extremely low on a very regular basis as a result of all of the above. 8) The ability to advance from within is a joke. Talent Acquisition almost never selects or considers a candidate from within 9) The company overall has poor values and does not appreciate their employees. 10) The technology and process used are so dated that it is difficult for you to find a new job with the lackluster skills and experience you acquire or retain as a result of working for this company. Had I known this before becoming employed I would not have accepted the offer. Just imagine being in a rut of a company that progressed very slowly compared to the rest of the industries and years later trying to find a new job only to find out your knowledge and skills acquired from your last employer are outdated because there is no growth provided from the company. no training. old resources, outdated software and equipment

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5.0
Jun 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone was very friendly and helpful if I ran into an issue.

Cons

Seasonality of work - slower after the summer rush until the end of the year.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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