Organization of Personnel Requires Serious Improvement - Business Analyst AIG Employee Review

3.0
Jun 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Much that's already been said: decent pay, decent PTO, superior benefits (i.e. pension, 401k), and a true sense of camaraderie among (some of) the groups. As a Fortune 500 company, it's also a great resume booster too.

Cons

- Frequent misallocation of tasks to employees results in a persistent feeling of 'burn-out' - Outdated hardware/software impedes work flow (and is occasionally embarrassing when consultants/executives visit) - Project initiatives are rushed, so everyone ends up, 'covering the same real estate twice [or more]' - Training sequence for new hires is inconsistent, outdated, and riddled with errors; management has not taken the time to define the sequence in advance - Capable managers are sorely lacking; the more senior staff has to assume responsibility for carrying out poorly defined directives/requests - Poor utilization of vendor product capabilities result in much wasted time, especially regarding data queries/collection

Explore other reviews about AIG

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training and mentorship opportunity

Cons

A lot of movement within management

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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