Great Benefits-Horrible Pay - New Business Specialist AIG Employee Review

2.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits and company provides and supports channels for all diversity and interests. Provides mental wellness days.

Cons

This job specifically is an "entry level" position. The training is all over the place, they only offer one person to train multiple people at various stages in their training so you are constantly skipping ahead, going backwards, and getting lost in the shuffle. The manual is the size of the bible, the workload is out of control (many people quit this position), the priority level is all over the place leaving high demands, pressure, and lack of assistance from anyone and you are expected to retain and work using a lot of secure/private information while getting paid less than 18 an hour!?! Are you kidding me????? I could write a novel and how horrible this job is. The pay is embarrassing for the amount of work and detail you need to do. It's not worth it. I have a college degree and have work high level positions and this job was degrading.

Explore other reviews about AIG

5.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good people in New York

Cons

Management out of touch with reality

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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