AIG - still a long term investment for your future - Employee AIG Employee Review

3.0
Sep 6, 2008
Recommend
CEO approval
Business Outlook

Pros

AIG is still a major force in the insurance market. Its sheer size and success as an insurance company mean it is less likely to fail in the long term no matter how bad things get in the short term. AIG offers multiple opportunities across multiple disciplines and is finally learning to operate horizontally in a vertical environment - That alone will bring rewards in the mid to long term. finally, AIG is a company where the majority off people actuall care - you may be a number, but you are a number that matters even in more trying times.

Cons

changing goalposts, prevalence (still) of yes men rather than managers, inconsistent systems, procedures and processes across groups. AIG is a company still living in the past where acquisitions are left alone as long as they make money and the phenominal growth of the company has not been mirrored in a growth in shared, consistent services or infrastructure. AIG is also slow to offer benefits that are meaningful - pension and healthcare are not in the same league as similar companies. Lastly performance review is so hit and miss that its laughable - if you want to know how you are doing its impossible to find out.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The 401(k) matching contribution is excellent.

Cons

Commuting to New York City four days per week. The schedule does not allow for remote work.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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