Stable company but more focussed on shareholder value then employees - Project Manager AIG Employee Review

3.0
Aug 14, 2015
Recommend
CEO approval
Business Outlook

Pros

AIG has a decent benefits program. They try not to lay off employees in their expense management program as they rely on attrition and vendor cuts. Depending on your department you may have a flexible or work from home schedule available. The company offers a decent PTO program where many employees get 24 PTO days a year along with 1/2 days before major holidays. The starting base salaries are good and bonusses are very good since AIG relies on a total compensation model. The company is profitable and showing good shareholder value.

Cons

Expense management is a major company theme. They are asking all mid-level and senior managers to cut 3-5% of their budgets each year for the next 3 years. What that means is the company will continue with the practice of providing no annual inflationary raises. I think this started when the Gov't bailed AIG out and they practice has continued where AIG will raise the employee bonus a little each year but not the base salary. What this means is that if the employee gets an avg or above avg review while the company meets goals the employee will make a little more each year but the downside is it is all bonus that can quickly go away of an employee falls out of favor with his / her manager or their is an irregularity with AIG's earnings / the company does not meet its goals. AIG follows a style similar to what GE started with Top Grading for reviews. That means each year 20% of the employees are required to be at the lowest 2 review grades, 55% will be at the middle grade, and 25% will be at the top 2 grades. While this is not bad, the consequence is that in order to get a raise you need to earn a promotion which means you need to be in the top 25%. The 55% of the employees that are just doing their job and meeting their goals will not get any raise. Since 20% are required to be at the lowest 2 grades it can mean an employee doing his / her job decently can be pushed to that level if there are not enough low performers. This also leads to a lack of team work since everyone is focussed on their own goals and not as willing to help someone else that may be at a similar level and competing for an above average grade and promotion. There seems to be 1-2 reorganizations each year where the strategic path is slightly changed. While change can be good, in this case it leads to a less stable enviornment where employees are switching managers 1 to 2 times each year. There is a lack of career path programming for employees unless a manager takes an employee under his / her wing. As a global company many domestic jobs are headed overseas even for US based work. The focus does seem to be more on globalization for business and resources. Each group and department feels like a silo. In some comapnies you have a family atmophere where you feel connected to the company and its success. AIG is a very corporate environment that does not offer that. An example of the culture is around the corporate dress code. Officially it is business casual but in the NYC offices it is common for many to wear full suits and ties each and every day. It is very rare to see a golf shirt on anyone. In some of the suburban offices you see more casual dress but the culture does seem very formal and buttoned up.

Explore other reviews about AIG

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The 401(k) matching contribution is excellent.

Cons

Commuting to New York City four days per week. The schedule does not allow for remote work.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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