AIG is a good place to work and a great place to gain experience if you're not "faint of heart." - Anonymous employee AIG Employee Review

3.0
Jun 11, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AIG is an excellent place to work if you want to gain experience handling very complicated matters for very high profile accounts from "Day 1". The experience you gain in a couple of years at AIG would take you a decade or more to acquire anywhere else. You have ALOT of freedom in most positions to make your job truly "your job". Overall, the company is a good place to work.

Cons

The downsides are really the flip-sides of each of the best reasons for working for this company. As noted, you gain incredible experience handling very complicated matters for high profile accounts from your first day. The down-side is that you really need to learn alot on your own. There is little training and even less in the way of established procedure and process. The breadth of experience you gain in a short time is impressive, but it can be stressful, too. AIG is so huge that it is easy to feel like a small cog in a giant machine and to lose sight of your role in the overall success of the organization.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The 401(k) matching contribution is excellent.

Cons

Commuting to New York City four days per week. The schedule does not allow for remote work.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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