This is a high stress industry. There is no work-life balance as you are expected to respond to emails and phone calls 24-7 and you will have monthly board meetings for each client which can go past 10pm.
Akam's health insurance program is expensive, there is a 401K but it is not really communicated to employees, and you get 17 vacation/sick days. DO NOT GO OVER YOUR VACATION DAYS AS THEY WILL DOCK YOUR PAY WITH NO NOTIFICATION.
Also, be careful when speaking to HR, and get everything in writing because they will "forget" promises and go back on their word.
They do not give year-end bonuses to any employees below the Managing Director level. They expect clients to give you holiday bonuses.
During COVID they made managers fill out 11-question weekly check-in forms, enforced bringing employees back to the office 2 days per week (C-suite was exempt), and gave no hazard pay.
